Shipping & Delivery

Delivery Times

Our delivery times range from 15 to 25 business days, depending on product availability and the delivery address. You will receive a confirmation email once your order has been shipped, including tracking information.

Delivery Areas

We deliver throughout mainland France. For other regions, please contact us directly for specific details.

Order Tracking

As soon as your order is shipped, you will receive a tracking link that allows you to monitor your package in real time.

Shipping Fees

Shipping fees are calculated based on the weight of your order and the destination. The exact amount will be displayed before you finalize your purchase.

Delays or Delivery Issues

If you have not received your order within the estimated timeframe or if you encounter any issues, please contact us at support@cassy-beauty.com. We will do our best to resolve the situation as quickly as possible.

Claims

In case of damaged or non-compliant products, please notify us within 48 hours of receiving your order. Our team will guide you through the return or replacement process.